• Who we are

1. 1. Frontier Institute of Technology – Global Skills Academy (“Frontier”, “FIT”, “we”, “our”, or “us”) is an educational institution headquartered in Wyoming, United States of America.
   2. Frontier provides educational programs, professional development courses, certifications, academic support services, learning management systems, learner communities, and related educational services through its digital platforms and institutional operations.
   3. Frontier acts as the controller of personal data collected through its websites, learning platforms, student information systems(SIS), support systems, and related services.

• Purpose

1. 1. The purpose of this policy is to establish clear expectations regarding learning experiences, learner participation, technology requirements, course access, and successful completion within Frontier Institute of Technology’s Global Skills Academy (GSA).
   2. Global Skills Academy is designed to provide flexible, practical, and career-relevant learning experiences that help learners develop skills, build professional capabilities, and achieve personal and professional growth goals.

• Scope

1. 1. This policy applies to all learners enrolled in Global Skills Academy (GSA) courses, programs, certifications, microcredentials, workshops, cohort-based experiences, and related learning offerings regardless of delivery format, location, or offering type.

• Learning Experience

1. 1. Global Skills Academy provides learning experiences designed to support skill development, practical application, and professional growth.

• Learning Activities

1. 1. Course delivery may include:
      1. Self-paced online learning
      2. Facilitated learning experiences
      3. Live virtual workshops and webinars
      4. Cohort-based learning
      5. Mentoring and coaching sessions
      6. Peer collaboration activities
      7. Discussion forums and communities
      8. Practical projects and assignments
      9. Simulations and case studies
      10. Assessments and knowledge checks
      11. Industry expert sessions
      12. AI-supported learning activities
   2. The specific learning activities associated with a course or program will be communicated through course materials, program guides, or enrollment information.

• Learner Participation Expectations

1. 1. Learners are expected to actively engage in their learning experience and take responsibility for their progress.
   2. Certain programs may include participation requirements related to live sessions, cohort activities, mentoring engagements, or collaborative learning experiences. These requirements will be communicated within the course or program.

• Learners are expected to:

1. 1. Log into the learning platform regularly.
   2. Reviewing course/program requirements and expectations
   3. Engage with course/program materials throughout the designated time period.
   4. Participating in required learning activities
   5. Completing projects, or assessments where applicable
   6. Managing their own learning schedule within the program access period
   7. Monitoring communications related to their enrollment
   8. Seeking assistance when support is needed

• GSA staff to provide support and encourage successful course completion.

• Cohort-Based Learning

1. 1. Some Global Skills Academy offerings may include cohort-based experiences that bring learners together for collaboration, discussion, networking, and shared learning.
   2. Learners participating in cohort-based experiences are expected to contribute constructively, engage respectfully, and support a positive learning environment for all participants.
   3. Participation expectations may vary by program.

• Technology Requirements

1. 1. Learners are responsible for ensuring they have access to the technology required to participate successfully in their courses/program.
   2. Minimum Technology Requirements
      1. Learners should have:
         1. A computer, laptop, or equivalent device capable of accessing online learning platforms.
         2. A reliable internet connection.
         3. An up-to-date web browser.
         4. Access to email for official communications.
         5. Audio capability (speakers or headphones).
   3. Learner Responsibility
      1. Learners are responsible for:
         1. Maintaining access to required technology.
         2. Protecting their login credentials.
         3. Ensuring equipment is functional throughout the course.
         4. Resolving personal technical issues not related to GSA systems.
         5. GSA will provide reasonable technical support for institution-managed platforms but cannot guarantee support for personal devices or third-party software.

• Course Access Periods

1. 1. Learners are granted access to course/program materials for a defined enrollment period.
   2. Course/Program access periods vary by offering and may differ based on:
      1. Individual courses
      2. Certification programs
      3. Microcredentials
      4. Cohort-based experiences
      5. Subscription-based offerings
   3. Specific access periods are communicated at the time of enrollment.

• Standard Access

1. 1. Course/Program access begins on the official course start date or enrollment date and continues for the duration specified in the course information.

• Access Expiry

1. 1. Access to course/Program materials, assessments, and learning resources will end when the course/Program access period expires;
   2. Access to learning materials may end when:
      1. The designated access period expires
      2. The learner completes the program and access is subsequently closed
      3. The learner withdraws from the course or program
      4. The learner is removed from the course or program in accordance with applicable policies

• Post-Completion Access

1. 1. Unless otherwise stated, learners should download or retain copies of personal work and completion records before course access expires. Continued access to learning materials after course completion is not guaranteed.

• Learners Responsibilities

1. 1. Learners are responsible for:
      1. Reviewing course/program requirements upon enrollment.
      2. Maintaining regular participation throughout the course/program.
      3. Meeting assignment and assessment deadlines.
      4. Ensuring access to required technology.
      5. Monitoring GSA communications.
      6. Seeking support when challenges arise.

1. Professional Conduct
   1. Global Skills Academy is committed to creating a respectful and inclusive learning environment.
   2. Learners are expected to:
      1. Treat fellow learners, facilitators, mentors, instructors, staff, and guest speakers with professionalism and respect
      2. Contribute constructively to discussions and collaborative activities
      3. Respect diverse viewpoints and backgrounds
      4. Comply with applicable Frontier policies and community guidelines

1. Global Skills Academy reserves the right to remove individuals from learning activities, communities, live events, or programs when conduct is disruptive, abusive, discriminatory, fraudulent, or otherwise inconsistent with these expectations.

• Learner Records

1. 1. Learners are encouraged to download or retain copies of personal work, certificates, badges, and other completion records before access expires.
   2. Continued access to learning materials after the access period is not guaranteed unless explicitly stated.

1. Certification and Completion
   1. Many Global Skills Academy offerings provide certificates, badges, microcredentials, or other forms of completion recognition.
   2. To earn a certificate or credential, learners must satisfy all requirements established for the specific offering.
   3. Requirements may include:
      1. Completion of learning modules
      2. Participation in required activities
      3. Successful completion of assessments
      4. Submission of projects or assignments
      5. Demonstration of required competencies or skills
   4. Certification requirements vary by offering and are outlined within each program.
   5. Additional information is available in the Certification Policy.

• Related Policies

1. 1. This policy should be read in conjunction with:
      1. Learner Code of Conduct Policy
      2. Certification Policy
      3. Cancellation and Refund Policy
      4. Accessibility Statement
      5. Privacy Policy

• Governing Law

1. 1. This Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to conflict of law principles.
   2.  Any dispute arising out of or relating to this Policy, enrollment, participation in Frontier programs, or use of Frontier services shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States of America.
   3. Nothing in this Policy limits any rights afforded to learners under applicable consumer protection laws that cannot legally be waived.
   4. Global Skills Academy and Frontier Institute of Technology reserves the right to review and amend this policy as required to ensure compliance, operational effectiveness, and continuous improvement of the learner experience.

• How to Contact us

Frontier Institute of Technology |  Global Skills Academy

140 E Broadway, Suite 25
Jackson, Wyoming 83001
United States

Email: [email protected]

Phone:  +1 (307) 264-2843