Copyright, Trademark & Privacy Policy

We periodically review this policy and we will publish any changes on this website which will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are processing your information.

• Who we are

1. 1. Frontier Technology Institution LLC, d/b/a Frontier Institute of Technology (“Frontier”, “FIT”, “we”, “our”, or “us”) is an educational institution headquartered in Wyoming, United States of America.
   2. Frontier provides educational programs, professional development courses, certifications, academic support services, learning management systems, user communities, and related educational services through its digital platforms and institutional operations.
   3. Frontier acts as the controller of personal data collected through its websites, learning platforms, student information systems, support systems, and related services.

1.  Purpose and Scope
   1. The purpose of this policy is to outline how Frontier collects, uses, stores, shares, and protects the personal information of individuals who interact with us as user clients, or prospective users of Frontier’s Global Skills Academy (“GSA”) courses or of Frontier Academic and Degree Programs. This policy demonstrates our commitment to safeguarding personal data and ensuring transparency in our data handling practices in line with applicable data protection laws and industry best practices.
   2. This policy is designed to help users and clients understand:
      1. What personal data we collect and why,
      2. How we use and protect that information,
      3. With whom we may share it and under what circumstances, and
      4. What rights and choices users and clients have regarding their personal data.
      5. This privacy policy applies to all information collected through our website (such as https://www.frontiertech.edu/), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the “Services”). We detail below the purposes of processing, type of personal data and legal basis for the processing. Our Privacy Policy applies to any users or clients of Frontier or visitors to Frontier Platform or applications operated by Frontier.  This policy applies to all personal information collected, processed, or stored by Frontier from:
         1. Current and prospective users, including applicants to Frontier programs;
         2. Clients and corporate partners engaging with Frontier for upskilling, or talent pipeline services;
         3. Alumni who continue to engage with Frontier programs or platforms;
         4. Parents/guardians of users or applicants to Frontier programs;
         5.  Any individuals interacting with Frontier platforms, services, Frontier events or marketing/sales initiatives, websites, or communications in the context of learning and career development.

1. Principles
   1.  The processing of personal information at Frontier is governed by the following core principles:
      1. Lawfulness, Fairness, and Transparency:  We process personal information in a lawful, fair, and transparent manner. Individuals are informed about how their data is collected, used, and shared.
      2.  Purpose Limitation:  Personal data is collected for specific, explicit, and legitimate purposes only, and not further processed in a manner incompatible with those purposes.
      3.  Data Minimization:  We collect only the personal information that is relevant and necessary for the purposes stated.
      4. Accuracy:  We take reasonable steps to ensure that personal information is accurate, complete, and kept up to date.
      5. Storage Limitation:  Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
      6. Integrity and Confidentiality (Security):  We implement appropriate technical and organizational measures to ensure the security of personal data and protect it against unauthorized access, loss, or destruction.
      7. Accountability:  Frontier is responsible for and able to demonstrate compliance with these principles, ensuring that data protection is embedded in all of our processes and systems.

4.         Definitions

1. How we use Personal Data About you
   1. We use your personal information in ways that are fair, safe, and legal. Depending on what data we collect and what we use it for, we rely on one of these legal grounds:
      1. You gave us permission (consent)
      2. We need it to provide you with a service (like setting up your learning account)
      3. It’s required by law
      4. It helps us run our services better (our legitimate interest), and we make sure it doesn’t harm your privacy

1. Purpose and Details of processing
   1. We collect personal information that you provide to us.
   2. We collect personal information that you voluntarily provide to us when applying for Frontier courses and Services, expressing an interest in obtaining information about us or our products and services, when participating in activities initiated by us (such as posting messages in our online forums or entering competitions, contests or giveaways, or points & rewards) or otherwise contacting us.
   3. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
   4. The personal information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use, as detailed above.
   5. Special categories data is collected in limited cases with explicit consent.
   6. Some of your legal rights will depend on which legal basis we are relying on for processing. Please see the Your Rights section below.
   7. Other personal data resulted from your use of the Frontier GSA Platform or attending our events and other activities, as described above.

1. Do We Collect Information from Minors?
   1. In cases where minors under 18 are granted access to our programs through parental or guardian consent, we may collect the personal data of both the minor and their parent or guardian, as necessary for participation. Minors under 15 years old are not eligible for the Frontier GSA courses so Frontier will not collect any data for minors under 15.
   2. We ensure that such consent is verifiable and retained as part of our compliance requirements. Personal data of minors is handled with heightened care and is not used for marketing or profiling purposes without explicit permission from the parent or guardian.

1. Direct Marketing
   1. If you are an existing or previous member of part of the Frontier ecosystem, we may send you promotional emails about initiatives or services that are similar to what you have done with us before. You have the right to opt out of receiving these emails at any time by:   
      1. contacting us by email at [email protected]; or
      2.  using the ‘unsubscribe’ link at the bottom of the email.
   2. However, we will still need to send you service-related emails that are necessary for the administration and use of your account.
   3.  In all other circumstances, we will only send marketing emails to your individual email if you have explicitly opted in to our marketing list in advance.
   4.  
   5. We never sell personal data to anyone for any purpose. Also, we will not give your data to others for their own use without your permission.

1. Who we Share Personal data with

We may need to process your data or share your personal information in the following situations:

1. We may share your data with third-party vendors, service providers, consultants, contractors or agents who perform services for us or on our behalf and require access to such information to do that work, such as:
   1. trusted third-party identity verification, user management, learning management, communication, payment processing, registrar services, diploma and transcript services, and support service providers. Frontier may collect, verify, process, and retain identity, enrollment, academic, financial, and administrative records as necessary to support admissions, enrollment, user services, academic operations, regulatory compliance, accreditation requirements, and institutional business activities;
   2. IT maintenance and service providers, providers of software applications through which our IT systems and document management activities are carried out (including Google workspace, especially for e-mail and document storage), as well as the hosting of these software applications, 
   3. Data analysis, data statistics, surveys/feedback, customer service. We may allow selected third parties to use tracking technology on The Frontier Platform or on the Services, which will enable them to collect data about how you interact with the platform over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity.
   4. Service providers which we use for managing and allowing access to Frontier Platform, or to service providers for managing and allowing access to our courses, payment processing, for lead generation and for marketing communications, call center services, of workflow (CRM), productivity software solutions, e-mail delivery and e-mail outreach service providers, email validation service providers, providers of self-service ticketing platform for live experiences, providers of video-conference solution or of the asynchronous video interview solution.
   5. Service providers for our administrative/secretarial services, internal organisational flows, such as our digital productivity, collaboration, and organisational app, video-conferencing solutions and calendar application services. 
2. Such third-party service providers are also not allowed to reuse your personal data for their own purposes.
3. We sometimes share personal data with third parties as part of providing our services or to comply with our legal duties. These third parties can include:
   1. Public authorities. We may share your information with law enforcement agencies, public authorities or other organizations, if legally required to do so. This includes tax authorities, auditors, various categories of consultants or institutions with powers to carry out inspections and controls our activity and assets, who request us to provide information, by virtue of our legal obligations, courts, public notaries, bailiffs, official company registry.
   2. Group and affiliated companies. We may share your information with Frontier group companies .
   3. Business partners. We may share your information to offer you certain products, services or promotions, including information about scholarships or admission requirements with our university partners or with our finance partners. We do this when we work together with our partners on a common purpose;or
   4. Third party acquirers/potential acquirers and to their auditors and consultants. We may share or transfer your information for negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

1. How we Store and Secure Personal Data
   1. Frontier stores personal information using secure cloud-based systems and technology platforms operated by Frontier and authorized third-party service providers. Personal information may be stored and processed within the United States and other jurisdictions where Frontier or its service providers maintain operations.
   2. Frontier conducts reasonable due diligence when selecting third-party service providers and seeks to engage providers that maintain appropriate administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
   3. Frontier implements commercially reasonable security measures designed to protect personal information throughout its lifecycle. These measures may include access controls, encryption technologies, authentication procedures, network security protections, monitoring systems, and staff training programs.
   4. While Frontier takes reasonable steps to safeguard personal information, no method of electronic transmission, storage, or internet communication can be guaranteed to be completely secure. Accordingly, Frontier cannot guarantee absolute security of information transmitted through its systems or over the internet.
   5. Authorized third-party service providers that process personal information on behalf of Frontier are contractually required to maintain appropriate confidentiality, security, and privacy protections and may only process personal information for authorized educational, administrative, operational, or legal purposes.
   6. Frontier retains personal information only for as long as necessary to fulfill educational, operational, legal, regulatory, accreditation, and business requirements. When personal information is no longer required, Frontier will take reasonable steps to securely delete, anonymize, or dispose of such information in accordance with applicable record retention practices.

1. Transferring your Personal Data to other Countries
   1. Frontier operates as a global educational institution and may transfer, process, access, or store personal information in the United States and other countries where Frontier, its affiliates, academic partners, contractors, or authorized service providers maintain operations or provide services.
   2. By applying to, enrolling in, participating in, or using Frontier’s programs, platforms, or services, individuals acknowledge and understand that their personal information may be transferred across national borders and processed in jurisdictions that may have privacy and data protection laws different from those in their country of residence.
   3. Frontier takes reasonable steps to ensure that personal information transferred internationally is protected through appropriate contractual, technical, organizational, and administrative safeguards designed to maintain confidentiality, integrity, and security.
   4. Where personal information is processed by third-party service providers, Frontier requires such providers to implement appropriate privacy and security measures consistent with applicable legal, regulatory, educational, and operational requirements.
   5. Frontier evaluates international data transfer arrangements on an ongoing basis and may implement additional safeguards as necessary to support the protection of personal information.
   6. Individuals who have questions regarding international data transfers or the handling of their personal information may contact Frontier using the contact information provided in this Policy.

1. How long do we keep Personal data
   1. We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting or other legal requirements).
   2. User records may be maintained in electronic and/or physical formats within Frontier’s user  information systems and authorized institutional recordkeeping systems.
   3. No purpose in this policy will require us keeping your personal information for longer than [3] years from course completion or account inactivity in case of GSA courses, except for the legal archiving obligations and time barring periods.  Notwithstanding the foregoing, GSA certificates, academic transcripts, graduation records, credential records, and other records required for institutional, accreditation, legal, or historical purposes may be retained indefinitely for Academic and Degree Programs and GSA courses.
   4. Generally, when we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
   5. If you have any questions in this regard, or any concerns about how long we keep your information for, please contact us using the details below.

1. Your Rights
   1. You have rights over the personal information we hold about you. You can:
      1. Ask for a copy of your personal information
      2. Ask us to correct information that’s wrong
      3. Ask us to delete your information (with some exceptions)
      4. Ask us to stop using your information in certain cases (like if it’s wrong or you’re waiting for a response)
      5. Ask us to send your data to you or someone else in a format you can use.

1. You can Also
   1. Say no to us using your data for direct marketing
   2. Say no to certain other uses of your data—especially when it’s based on our legitimate interests
   3. If you gave us permission to use your data and want to change your mind, you can withdraw your consent anytime.
   4. Even if you do, we may still need to keep or use some information—for example, to meet legal requirements or protect our rights.
   5. To use any of these rights, just email us at [email protected] 

1. Complaints and Privacy Concerns
   1. Frontier Institute of Technology is committed to addressing questions, concerns, and complaints regarding the collection, use, disclosure, or protection of personal information. Individuals who have concerns about Frontier’s privacy practices are encouraged to contact Frontier directly so that we may review and attempt to resolve the matter promptly.
   2. Privacy-related inquiries, requests, or complaints may be submitted using the contact information provided in this Policy. Frontier will make reasonable efforts to investigate and respond to complaints in a timely manner.
   3. If an individual believes that Frontier has not adequately addressed a privacy concern, they may have the right to seek assistance from applicable governmental, consumer protection, or regulatory authorities in their jurisdiction, subject to the laws that apply to their location and circumstances.
   4. Nothing in this Policy limits any rights or remedies available under applicable law.

• How to Contact us

Frontier Institute of Technology

140 E Broadway, Suite 25
Jackson, Wyoming 83001
United States

Email: [email protected] 

Phone: +1 (307) 264-2843